For most property managers, parking administration is their worst work nightmare. And believing that replacing permits property-wide will solve all their woes is a mere pipe dream, as the integrity of the program starts degrading right away.
Having just reissued all new parking permits, most property managers will ignore the typical, recurring problems, for two, three or even four years, until the pain gets to too high. And the possibilities for parking abuse are endless – residents misusing guest parking, expired permits, former residents continuing to park on the property. The list goes on and on.
But there’s a better way. One that is not only economical, but also provides up-to-date digital data readily available for management, security and residents alike.
With user-friendly software developed by Kevin Wexler, CEO of Reliant Parking, annual renewal, registration and administration are all self-administered by the residents, who can then manage and access their account on any digital device, including IOS or Android smartphones.
With decades of experience in security and property management, Wexler offers deep insight into which type of renewal system might work best for each property.
“Property managers are often overwhelmed with parking and then amazed I offer so many options to personalize their parking permit process,” says Wexler. “With so many choices available with my software, they can rethink their issues and realize my software can change the way they’ve approached parking administration on their properties.”
Once set up and personalized for each property, renewals can be scheduled for a variety of tenant situations. For example, because of higher turnover rates, apartments can be scheduled annually, while condos, with their lower turnover rates, might be every two, or even three, years. Renewals can also be set property-wide on any day of the year or even on the anniversary month when residents moved in.
Whichever interval or process chosen by property management, Wexler’s innovative software automatically sends a reminder to residents 30 days in advance of expiration. Then, throughout that month, four more reminders are automatically sent to ensure residents have been sufficiently reminded. Renewal is simple for residents, thanks to Wexler’s easy-to-use software.
Once renewed, data showing which vehicles are assigned to which units allows security guards to know who has, or who doesn’t have, permission to be parking on the property right at their fingertips. For instance, once a resident moves, their permit is transferred to a history section in the system alerting enforcement that they no longer are permitted to park on the property.
Besides offering insight into choosing the most appropriate setup options, Wexler shares his wisdom with clients concerning ongoing administration, such as when to run a system-wide audit – e.g., when there are too many lost permits or too much suspicious activity – or that residents need to meet personally with a property manager when they lose their permit to prevent gaming of the system.
Over the decades, Wexler has seen it all, he says. With a wealth of experience in his back pocket, he’s able to shut down 95% of typical parking abuse – before it even happens.
Besides simplifying the renewal experience, Wexler’s software takes the mental anxiety out of the parking situation for property managers and residents, he says. The software also offers more tangible benefits for property owners.
“My software helps protect the value of parking spaces,” says Wexler. “With building codes allowing for fewer parking spaces than ever, each parking space is a commodity that can influence resident satisfaction.”
“Potential buyers and renters read online reviews about parking issues – number of spaces, violations, towing – before considering a property and those reviews strongly influence property values and the amount that can be charged for rents and other fees,” concluded Wexler.